How A Top 10 Consumer Brand Reduced Their Emissions by 62% Using Thrust Carbon's Tools

Case Study: Implementing Carbon Budgets & Personalized Communications

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Introduction

A leading consumer brand with a global presence was committed to reducing their environmental impact across all operations. With thousands of employees traveling for business purposes, the company needed a data-backed, strategic approach to influence traveler behavior.

Challenge

The company faced two critical challenges in their sustainability journey: they needed to create a culture of accountability for their travelers, and to influence traveler behavior to make more sustainable choices, whilst not sacrificing business operations.

Solution

Thrust Carbon implemented a comprehensive solution of implementing data-driven carbon budgets, customized dashboards, and personalized communications.

Working with Thrust Carbon delivered

62%
emissions reduction since 2019
50k+
data points collected & analyzed
3000
teams with tailored carbon budgets

Introduction

A top 10 consumer brand with a global presence was committed to reducing their environmental impact across all operations. With thousands of employees across thousands of teams traveling for business purposes, they recognized the scale of their business travel carbon footprint. The company needed a data-backed, strategic approach to influence traveler behavior.

The Challenge

The company needed to create a culture of accountability around business travel emissions in order to reduce emissions. But without a team-level granular view of each teams emissions, they had struggled to communicate to their employees the impact of their business travel.

They desperately needed a solution that could scale easily across their thousands of teams, and drive the sustainable decision making of their business travelers—all without impacting business operations. 

The Solutions

Data-driven carbon budgets

Thrust Carbon analyzed over 50,000 emissions data points to establish tailored carbon budgets for more than 3,000 teams. These budgets were developed by combining best-in-class historical emissions data with forward-looking, target-linked forecasts. 

This approach ensured budgets were realistic yet ambitious, and could be rolled up from team level to department and business unit levels for comprehensive reporting.

Custom Dashboards

To make emissions data accessible and actionable, Thrust Carbon developed a custom-designed dashboard tailored to the company's brand and messaging. 

This provided live visibility of each team's emissions against their carbon budget, creating transparency and accountability throughout the organization.

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Personalized Communication Strategy

Quarterly "emissions update" messages were implemented to keep travelers and team leaders informed about their current carbon budget status. These communications included personalized, actionable suggestions for reducing each team's carbon footprint, empowering employees to make more sustainable travel choices.

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Impact and Outcomes

The long partnership with Thrust Carbon has delivered remarkable results:

  • Overall, there has been a 62% reduction in carbon emissions on a per-employee basis since the partnership started in 2019.
  • Upon expiry of their multi-year contract, the company renewed and expanded their agreement to embed Thrust Carbon data in more internal tools.

By making emissions data visible and actionable at the team level, Thrust Carbon helped this Top 10 Consumer Brand create a culture of accountability amongst their business travelers that has delivered remarkable emissions reductions.

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