How EngageAI works

EngageAI predicts upcoming high impact travel decisions, and intervenes with guidance tailored to the traveller and trip, at exactly the right moment.

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Even our simplest EngageAI intervention can unlock huge savings

90%

Emissions reductions

$1m+

Cost saving

200+

working days

These savings are realistic for an enterprise travel programme with city-centric travel.

Discover your potential savings for this intervention that swaps taxis for public transport on airport transfers

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Traditional travel programmes struggle to reduce cost and carbon.

To drive change, most travel managers rely on the fundamentals of any good programme:

Generic policies
Programme-level targets
Post-trip reporting

EngageAI takes these one step further. It delivers personalised, real-time guidance: the right traveller, receives the right message, at the right time.

The Right Traveller

Analysis of corporate travel programme data reveals a consistent pattern: around 30% of travellers account for roughly 70% of travel emissions and spend.

EngageAI integrates with your organisation's TMC and OBT, and uses your data to identify and understand your high-emitting travellers' behaviour.

The Right Message

EngageAI combines this in-depth traveller data with contextual and travel policy information to send tailored interventions. These nudges can include:

Repeat trip demand reduction
Mode and route optimisation based on ticket pricing
Flagging predicted travel for improved booking behaviour
and many more...

The Right Time

EngageAI intervenes at key decision making points, such as when your traveller is:

about to book
post booking
travelling / in transit.

It delivers these messages via channels the traveller is already using, including email, WhatsApp, Microsoft Teams, Slack, SMS and more.

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Unlock maximum ROI opportunities

EngageAI uses a usage-based pricing model aligned to the size and complexity of your travel programme. This allows you to run a focused pilot, prove impact and scale based on results.

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Embed a culture of accountability

Build carbon budgets

Implement flexible carbon budgets across your organisation.

Empower managers

Give your managers visibility to promote a sustainable culture.

Inform travellers

Highlight emissions spikes and budgets to ensure accountability.

Frequently Asked Questions

Do I need Thrust Calculator to use EngageAI?

No, EngageAI can be purchased and deployed as a standalone product. If you also use our Calculator, the two integrate seamlessly, combining emissions reporting and behavioural change, but Calculator is no longer required to get started with EngageAI.

Can I start with a pilot?

Yes. Programmes of any size can start with a pilot to demonstrate real-world impact and ROI before rolling out more widely. Pilots are designed to test EngageAI against your actual travel patterns and decision points, with clear success metrics agreed upfront. We ask for a minimum pilot size of $10k to ensure there is enough volume to measure cost and emissions outcomes.

I don’t have WhatsApp. Can I use other platforms to receive messages / nudges?

Yes. EngageAI can deliver interventions through multiple channels depending on your setup. Channels that EngageAI supports today include Microsoft Teams, WhatsApp, email and point-of-sale booking tools; with deep integrations into TMC apps on the horizon.

Can I add my own company branding to these notifications?

Yes. Notifications can be branded so they feel like a natural extension of your travel programme, including your organisation’s name and tone of voice.

How does this avoid spamming travellers?

EngageAI is designed to be low-noise. It predicts when an intervention is likely to be relevant and effective, and suppresses messages when they’re unlikely to change an outcome, keeping communications targeted and useful.

Begin changing behaviour today.

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Turning businesses into climate leaders