Customer case study · Carbon budgets

How a top 10 consumer brand reduced its travel emissions by 62%

ConsumerBrand

A top 10 consumer brand with a global presence is committed to reducing its environmental impact across all operations. With thousands of employees across thousands of teams travelling for business, it recognised the scale of its business travel carbon footprint.

It needed a data-backed, strategic approach to influence traveller behaviour.

Company Top 10 consumer brand
Presence Global
Team budgets 3,000
Result 62% reduction since 2019
The challenge

Accountability at scale, without slowing the business down

The company needed a culture of accountability around business travel emissions. Without a granular, team-level view of emissions, it had struggled to show employees the impact of their travel.

The solution had to scale across thousands of teams and drive more sustainable decisions, all without impacting business operations.

The solution

Carbon budgets for every team, and the data to stay within them

From team budgets to team behaviour
01 · Forecast
Carbon budgets History plus target-linked forecast
Historical Forecast Target
02 · Allocate
Team budgets 3,000 teams
EMEA Brand Marketing64%
NA Supply Chain88%
APAC Sales71%
Global R&D52%
LATAM Finance93%
UK Retail Operations47%
Digital Product68%
Global Procurement84%
EMEA Brand Marketing64%
NA Supply Chain88%
APAC Sales71%
Global R&D52%
LATAM Finance93%
UK Retail Operations47%
Digital Product68%
Global Procurement84%
03 · Roll up
Live dashboard
Team3,000 DepartmentRoll-up Business unitRoll-up
Emissions against budget
Quarterly update To travellers and team leaders
01
Data-driven carbon budgets

Budgets combine best-in-class historical emissions data with forward-looking, target-linked forecasts, so they are realistic yet ambitious.

They roll up from team to department and business unit level for comprehensive reporting.

02
Custom dashboards

Thrust Carbon built a custom dashboard tailored to the company’s brand and messaging, giving live visibility of each team’s emissions against its carbon budget and creating transparency throughout the organisation.

03
Personalised communication strategy

Quarterly emissions updates keep travellers and team leaders informed of their carbon budget status, with personalised, actionable suggestions for reducing each team’s footprint.

9:41
Inbox
Your team’s Q3 emissions update
Sustainability team Oct 2
Hi Sam, Here’s where your team stands against its carbon budget this quarter.
Team emissions this quarter 18.6tCO₂e On track: 72% of budget used
Budget used
Your team72%
Your department81%
Business unit88%
Combine trips to the Paris office Your team made 6 separate trips this quarter. Grouping visits would keep you well within budget.
Impact and outcomes

A culture of accountability that cut emissions by 62%

62% emissions reduction since 2019
50k+ data points collected and analysed
3,000 teams with tailored carbon budgets
Renewed and expanded At the end of its multi-year contract, the company renewed and expanded its agreement to embed Thrust Carbon data in more internal tools.
Accountability at team level Visible, actionable team data turned emissions targets into everyday travel decisions.
Conclusion

By making emissions data visible and actionable at the team level, Thrust Carbon helped this top 10 consumer brand create a culture of accountability among its business travellers that has delivered remarkable emissions reductions.

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